Across the board, Palace Hotel & Spa exceeded all expectations. I was traveling alone from the United States. The staff was able to speak and understand English. I felt safe and welcomed. The hotel was immaculately kept clean. My room felt cozy as if I was at home. The complimentary breakfast served each morning offered a variety of foods to satisfy all tastes. The beach was clean and beautiful. The location of the hotel was within walking distance for all needs. I can hardly wait to visit Albania again next year with my son. My stay will most certainly be with Palace Hotel & Spa!